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Kirsh Manufacturing, Inc. – Case Study

Background

Kirsh Manufacturing, Inc. is a Tucson-based machining company. In business since 1998, Kirsh provides quick-turn machining capabilities, including prototype or production runs, serving a diverse range of industries including aerospace, medical, scientific, optical and defense.  The company also holds ISO 9001/AS 9100D and ITAR certifications. Owner, Tim Kirsh, prides his organization on delivering exceptional and highly personalized customer service that is responsive to the very unique needs of each customer.  This level of service and attention to every detail shows through, as the company has maintained a 99% quality rating for 11 years running.

The Challenge

Like any successful small business, Kirsh’s daily financial and administrative operations are dependent upon key employees and provider partners to perform at high levels and deliver results to maintain the Company’s reputation and profitability.  When a long-term employee (family member) who provided essential accounting and HR responsibilities announced her retirement, Tim immediately began the process of recruiting a new employee to fill the upcoming void. However, after extensive recruiting efforts and interviews, finding the same caliber of talent proved daunting and frustrating.

The Solution

Focus HR and Kalil & Associates, both strategic partners in providing a complete suite of HR and Accounting services, including Payroll, Employee Benefits Administration, Workers’ Compensation, Compliance, AP/AR, Invoicing, Billing, and Banking Reconciliation, approached Tim about the prospect of outsourcing these key functions. At first, Tim was hesitant to turn these vital operations over to two outside firms, given he’d had such a high level of trust and comfort with a family member previously handling them.  However, once Focus HR and Kalil conducted a thorough analysis of Kirsh’s current internal processes for HR and Accounting, both firms were able to build a compelling business case for outsourcing these two key areas.  After reviewing the analysis and business case, Tim decided to move forward with the proposed outsourcing solution.

The Result

Tim has been very pleased with the new partnership. The conversion process was smoother than anticipated. Tim has also witnessed a number of new efficiencies and better processes brought to the table that give him more control and insightful data. Additionally, having two professional firms provide a complete HR and Accounting solution in a responsive and accurate manner has provided him with greater peace of mind. Perhaps most significantly, it now takes one-third the time for Focus HR and Kalil to complete all HR and Accounting-related tasks than was needed previously.  According to Tim, Focus HR and Kalil & Associates have really “knocked it out of the park!”  Tim has not only witnessed time and cost savings but also feels a greater degree of confidence in how these two vital functions are run.

“I would absolutely recommend working with Focus HR and Kalil & Associates to any small business owner as a way to consolidate and simplify these functions and save overhead costs.”

Tim Kirsh – Owner, Kirsh Manufacturing Inc.




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