As a small business owner, you’re focused on the bottom line – sales, growth, profit. But what if there was a more powerful lever that can boost all of those? There is. It’s your workplace culture! Forget just chasing productivity; building a positive culture is the foundation for a truly innovative, profitable, and growing business. […]
Building a Positive Workplace Culture: Strategies for Small Teams Read More »
For small business owners, handling HR in-house can seem like the most natural and cost-effective choice. I get it. Even from the early days of my career in helping build Xerox’s outsourcing service, I saw firsthand how businesses clung to traditional approaches, even when it wasn’t serving them best. But here’s the reality: as small
Overcoming Small Business Objections to Outsourcing HR: A Conversation with Clint Parry Read More »
Running a small business has never been easy, but in 2025, the challenges are greater than ever. Between rising costs, increasing complexity, and the ongoing struggle to engage and retain employees, business owners are stretched thin. Historically, HR has been a fragmented landscape – a mix of DIY solutions, multiple providers for different HR functions
The HR Challenges Holding Small Businesses Back in 2025—And How to Overcome Them Read More »
Navigating a multigenerational workforce is more of an art than a science. From seasoned Baby Boomers to the tech-native Gen Z, each generation brings a unique mix of values and workplace preferences. Here’s how you can master the art of attracting and retaining a diverse team, ensuring a workplace that buzzes with productivity and harmony.
Hiring Different Generations (Tips and Tricks for Retention) Read More »
The onboarding process is foundational to the employee experience, laying the groundwork for productivity, engagement, and loyalty. It sets the tone and informs so much of the employee’s initial impressions of your business. It’s a harsh truth, but most companies aren’t onboarding new employees effectively. Gallup finds that a staggering 88% of employees feel their
Effective Employee Onboarding: Strategies to Boost Retention and Productivity Read More »
Running a small business is like riding a rollercoaster. Exhilarating highs meet unexpected drops, and every day brings a new challenge. But amidst the chaos, one area often gets neglected: Human Resources (HR). While essential for employee well-being and legal compliance, HR can quickly become a web of complexity. Think stacks of paperwork, numerous regulations,
Complexity: The Hidden Cost Holding Your Business Back & How to Simplify in 2025 Read More »
Businesses of all sizes have expressed an interest in getting back to in-office work in 2024; 90% of companies said they would return to the office by year’s end. Amazon recently announced that all employees must return to their respective offices full-time early in 2025. Many workers are already required to come in at least
Social media has become a double-edged sword for small businesses. You can leverage channels like Facebook and Instagram to showcase your work and make connections. However, they also serve as spaces where disgruntled employees can leave negative comments. Even a few bad reviews can severely impact your reputation. You’ve worked tirelessly to build a great
How to Combat Negative Employee Reviews on Social Media Read More »
The dynamics of the labor market are constantly shifting. At times, employers find themselves in the driver’s seat, with an abundance of available talent and fewer pressures on wages. At other times, the tables turn, and skilled employees can command higher wages and benefits due to scarcity. This cycle has been part of the business
Is Gen Z truly the worst to work with? Around 38% of Millenials and 45% of Gen Xers say yes. With Millennials and Gen Z set to make up 75% of the workforce by 2025, it’s imperative for employers to understand and cater to their unique needs. Though they may seem demanding, Gen Z individuals
Leading and Engaging Gen Z for Long-Term Professional Success Read More »
From quiet quitting to “bare minimum Mondays,” America’s latest work trends reveal that many employees are burned out on the job. In fact, Gen Z, who is just starting to enter the workforce in significant numbers, have already experienced it in college, and 80% of them are worried about having to deal with it in
How Your Employee Recognition Program Can Drive Organizational Change Read More »
As a small business owner, you wear many hats. From finance to sales, marketing to operations, you’re often juggling multiple responsibilities. One of the most critical, yet often overlooked, is the hiring process. While it’s tempting to rush to fill a vacant position, taking the time to find the right person can save you countless
Recruiting for Results: Stop Wasting Money on Bad Hires Read More »
PHRi, HRCI-CP, HR Director
Jennifer Hatcher brings a wealth of experience in mergers, acquisitions, and high-growth environments to Focus HR. With over 14 years in the field, she excels at integrating businesses, streamlining HR operations, and driving long-term workforce strategies. As HR Director, she ensures clients receive expert guidance in payroll, benefits, compliance, training, and policy development.
Jennifer holds an MBA from Keller Graduate School of Management and is currently pursuing a PhD in Industrial and Organizational Psychology at Capella University. Her approach is rooted in patience, strategic thinking, and a passion for building strong workplace cultures.
Outside of work, Jennifer finds joy in her two sons, Devin and Dominic. She enjoys playing the guitar and piano, staying active, and embracing a healthy lifestyle.
MBA, SHRM-SCP, Business Development Manager
Clint Parry has a passion for business growth and personal development. In his current role as Business Development Manager for Focus HR, he helps small business owners accelerate their growth through HR outsourcing.
Clint began his career at Xerox Corporation in Tucson, where he helped build Xerox’s document outsourcing practice. Following his time at Xerox, he launched his own business coaching firm, ActionCOACH, where he coached and advised over 300 business owners in Southern Arizona.
Most recently, Clint led strategy and client development for Lapin International, a strategy and leadership consulting firm focused on building purpose-driven companies and leaders in the Fortune 1000 space.
Clint is a past columnist for Inside Tucson Business and the Arizona Daily Star. He was recognized as one of Tucson’s 40 under 40 and holds a Business Degree from BYU and an MBA from the University of Arizona’s Eller School of Business. Clint enjoys hiking, basketball, and golf, among other sports. He and his wife are the proud parents of four children.
CFO
As a Certified Public Accountant (Arizona) with a Master’s Degree in Accounting from the University of Arizona’s Eller College of Management and a Bachelor’s Degree in Corporate Financial Management from the University of Akron, Kirk Eickhoff oversees all aspects of the finance and accounting functions at FocusHR, which includes accounting for and reconciling client payroll, retirement accounts, taxes, and benefits as well as internal financial reporting and management. Prior to joining FocusHR, Kirk held executive leadership roles in the aviation industry and has worked as a financial statement auditor. When not safeguarding client assets, Kirk spends his spare time playing guitar, lifting weights, and playing board games with his daughter. Standing at 6’7″ tall, it’s hard to miss Kirk when he’s walking around the office!
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Payroll Manager
Krista joined the FocusHR team in July 2020 after moving from Pennsylvania to Arizona. She graduated from California University of Pennsylvania with a degree in Tourism Studies, which landed her a job at one of the top hotel brands, where she started her payroll career. She also has her CPP certification.
As Payroll Manager, Krista keeps her team of payroll specialists up-to-date on all payroll regulations and is always ready to jump in and process payrolls with her team.
In her spare time, she takes trips with her family, roots for the Steelers, or watches Harry Potter.
President & CEO
When Tracy Cole isn’t meeting with Focus clients she’s busy building and nurturing her team of HR crusaders. Focus HR, Inc. is structured around Tracy’s deeply-held principles and follows a strong moral compass. Everything is personal with Tracy, and her mission is to always do the right thing.
Tracy grew up in California, attended UCLA, and became the Chief Financial Officer at a healthcare company. When she found her heart in the Tucson desert, she followed her passion into the world of human resources.
Tracy will tell you, her greatest accomplishment has been raising her daughters, Katie and Allie. She also enjoys breeding and training horses for competitive reining.
SPHR, Chief Operating Officer
Greg Stutz is the definition of loyalty. He took his first job out of college at Focus HR, Inc. and, at an impressive 6’ 6” tall, has climbed the ladder of success by making landmark decisions with sensible open-mindedness.
Greg graduated from Eller College of Management at the University of Arizona in 2008. With his accounting degree, he has taken Focus HR, Inc. to soaring heights, creating and implementing both long and short-term solutions that net our clients considerable results.
Greg is a proud member of the Men’s Active 20/30 Club. He also enjoys hunting, fishing, and golfing. Greg and his wife, Anna have three sons – Brockett, Axton, and Beckham.
Workers Compensation Manager
Brenda joined the Focus HR team in 2022, bringing with her an extensive background in audit, compliance and profit recovery. As Workers Compensation Manager, she advocates on our clients’ behalf to ensure they get the best coverage for the lowest premium and ensure their workers’ compensation claims and administration are handled with ease.
She provides excellent client service and satisfaction, as well as strong mentorship and leadership skills within the Focus HR team. Being goal-oriented, Brenda strives to provide impeccable support and empowering success to all. Her analytical skillset allows for time and cost efficiency with proven results.
When not working, Brenda enjoys watching U of A sports, tending to her koi fish & garden and smothering her family. She loves all things Disney, Marvel and Star Wars. Brenda is an avid reader and cinephile; she loves the experience of a good story.
PHR, COSM, Senior HR Manager
Diana Abner was drawn to Southern Arizona for its warm climate and picturesque mountains, but it was Indiana where she got sucked into the world of Human Resources.
For more than 25 years, Diana has taken pride in her ‘people position.’ She’s earned her PHR and COSM, she’s a member of National SHRM and SHRM of Greater Tucson, but that hardly covers Diana’s talents and skills in the workplace. *Side note: We think Diana should also be credentialed in the kitchen for her killer Spicy Chocolate Cupcakes!
When Diana isn’t solving client problems, she’s keeping tabs on her adult sons, Garrett and Austin. She’s also an expert at making co-workers smile.
Benefits Account Executive
Sandy Garcia has been in the business of employee benefits for more than three decades. Everywhere she goes she runs into people she knows, and they go out of their way to stop and say hello.
Sandy’s worked hard to build a stellar reputation. She’s proactive, instead of reactive and she’s dedicated to doing her job right, the first time. Sandy will amaze you with her benefits knowledge but also her computer and crafting skills. If you give Sandy a glue gun, be prepared for a genuine masterpiece.
Sandy is a mother of three, a grandmother, and a parent to fur babies, Karma and Buster. Their names should tell you, she’s seen a thing or two.
Human Resources Manager
Nitasha joined the Focus HR team in 2016, bringing with her a wealth of knowledge in business and HR Law. She graduated from the Eller College of Management with a business degree and just recently earned a Master’s Degree in Law with a concentration in Human Resources from Regent University. She also has her SPHR and insurance licenses.
She currently serves as a Human Resource Manager at Focus, working directly with clients and employees to navigate any human resource issues they may face.
In her free time, Nitasha loves traveling, hiking, and spending time with her two Goldendoodles.
